Customer Survey

At Republic Bank, your voice matters!

As part of our ongoing commitment to enhancing your banking experience, we are launching our Annual Customer Experience Study from June 10 - July 18, 2025.

Why Your Feedback Matters
Your insights are critical in helping us better understand your needs and improve the services we provide. Every response helps shape the future of banking at Republic Bank - ensuring we continue to meet and exceed your expectations.

About the Study
To ensure confidentiality and objectivity, we have partnered with Market Facts & Opinions (2000) Ltd (MFO), an independent market research company.
• Your responses will remain completely private and confidential.
• You may be contacted by a MFO representative via telephone or online survey during the study period.

How You Can Participate
If contacted, we encourage you to take a few moments to share your honest feedback. Your participation is highly valued and will directly impact how we serve you.

Need Assistance?
For any questions or further information, please contact:
• Customer Care (Republic Bank) @ rbgdinfo@rfhl.com | (473)-444-2265
• Marcian Lewis (Republic Bank) @ marcian.lewis@rfhl.com | (473)-444-2265 Ext. 7367
• Sade Mason-Price (MFO) @ sade.mason-price@mfocaribbean.com | (868)-394-2959
• Leandra Boochoon (MFO) @ leandra.boochoon@mfocaribbean.com | (868)-394-3006

Thank you for helping us continue to deliver exceptional banking experiences!

Republic Bank